![]() The son of a famous artist, his family recently moved to Hinamizawa after a violent incident event involving him in their hometown. Keiichi Maebara ( 前原 圭一, Maebara Keiichi ) Voiced by: Sōichirō Hoshi (Japanese) Grant George (2006 anime), Khoi Dao (2020 anime) (English) Played by: Gōki Maeda (film), Yu Inaba (TV series) The main male protagonist of the first three "question" arcs. It's important to double check your shipping address to avoid any additional issues of delay with the post office.Higurashi no Naku Koro ni Kai main characters as seen in the anime adaptation (from left to right): ![]() Package location that the post faces delay in can be understaffed.Severe weather delays that the post may be facing.An overflow of packages being handled by the carrier.Some possible reasons for the delay may be: Once packages are shipped, it is out of our hands and therefore out of our control. During an influx of packages and shortage on time, some packages may take 4-7 business days to ship-in those cases, we thank you for your patience and understanding. We do not ship packages on Sundays as all posts are closed. Place label and fragile sticker on package.Fill the gaps with air-pockets, bubble wrap, and/or paper/tissue.Find an appropriately sized box that would give the figure(s) some room for any damage during transit.Collect your orders from our inventory.Here are the steps we take during the packing process: We know the worst thing to receive as collectors are banged up boxes where your figures gets tossed because of no padding or an oddly shaped bubble mailer! Rest assured, at Otaku Owlet we make sure that all figures are sent in boxes. INTERNATIONAL SIMPLE EXPORT GENERAL RATES (USD):įor this rate to apply, the orders must fit in the maximum box size of 12"x12"x12". When you place an order as an international customer, you agree that is it your responsibility to pay these charges in order to receive your item. FAQ Shipping:Īll international customers are required to pay any charges, duties, or VAT incurred by their customs. We are able to offer more affordable international shipping because our carrier does not support DDP ( Delivered Duty Paid ). By purchasing and agreeing, you accept our Terms and Conditions and Privacy Policy. Keep in mind, as our Terms and Conditionsstates, we reserved the right to change our refund policy at anytime. If your order has any defects or issues, please contact us directly with your unique situation. We sincerely apologize for any inconvenience this may cause, however we are able to offer store credit for 50% of order total. Unfortunately because we run a small business, we cannot accommodate for free returns or free size exchanges at the moment. APPAREL - Returns/Exchanges:īefore purchasing any of the apparel, we advise that customers double check and measure their sizing accurately before placing an order. We do not accept cancellations or refunds on the difference for currency fluctuations. ![]() For blemishes on scale figures, please contact us with photos and evidence so we can determine the situation. Prize figures are often mass produced in factories so the chances of minor blemishes can occur. Since we are a small operation, we cannot accommodate refunds/replacements for products with minor paint defects. ![]() My figure has arrived with paint defect(s)? If a figure is severely damaged, please contact us with the same procedures mentioned and depending on the situation, a package claim can be filed with the carrier. We ask that you inspect the product itself to make sure all pieces are intact. Packages have insurance covered for the total cost minus tax and shipping. Attach photos and evidence and send to item(s) I purchased came damaged during transit.Take photos of the figures inside the shipping box, a photo of the box with our owl logo, and another photo of your order receipt.Take the following steps when contacting us: If the package is missing an item that is part of the order, contact us through any of the methods mentioned in the "Contact Information" page. ![]()
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